Returns policy

30 days, full amount back, on everything.

Last updated 1 September 2026.

The undertaking

Every product DoseVault LLC sells, at every price, carries the same undertaking: if it is not what you expected, tell us within 30 days of your order and we will return your money in full. This applies to the guide library, the reading material, and every tier of the Long Game Coaching Program, including sessions already held.

How to ask

1. Email support@dosevault.app from the address you used at checkout, or quote that address in your message.
2. Tell us the order date and what you bought. Your access email has both.
3. That is all. We confirm within two working days.

What happens next

The full amount goes back to the card you paid with, through Stripe, the payment processor that handled the original charge. Depending on your bank, the credit shows within five to ten working days of our confirmation. Your access code is withdrawn when the return is completed.

After 30 days

Write to us anyway. The formal undertaking is 30 days, but a genuine problem with an order is always worth a conversation, and we would rather hear about it than not.

Your card statement

Both the original charge and the returning credit appear under the same name: DOSEVAULT.APP.